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Every sale over $75 gets FREE SHIPPING!
(Free shipping valid to lower 48 states. For rates to Alaska and Hawaii, call 1-888-851-9088 toll-free. Canadian residents, call 1-919-336-3154. Questions
may also be emailed to us. Items that we frequently ship to Alaska, Hawaii, and Canada have discounted shipping rates listed on their pages.)
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Shipping & Handling Information
| Shipping & Handling Charges |
|---|
| Order Amount | Rate |
|---|
| Up to $50 | $6.95 |
| $51 - $100 | $9.95 |
| $101 - $150 | $13.95 |
| $151 - $250 | $16.95 |
| $251 - $300 | $19.95 |
| $301 & Up | $25.95 |
Charges are per order/per address and for shipping to the lower 48 states. Please email
woodpropeller@aol.com or call 1-888-851-9088 (toll-free) or 919-336-3154 (direct) for shipping to Alaska, Hawaii, Puerto Rico, Canada, and other foreign countries.
We gladly ship via the U.S. postal service to our military customers with APO boxes and at the same prices we quote for U.S. shipping.
Sales Tax
Residents of Minnesota (6.875%), Louisiana (4%) and North Carolina (7.5%) must add appropriate sales tax.
Shipping Policy
Because of the nature of our product, we wish we could ship everything to you by "air," but as we are a price-conscious website we do also ship by ground also.
Most product is shipped from our North Carolina warehouse within 2-3 days of our receiving an order via UPS. Occasionally we will use Speedy Delivery service in the Midwest or various trucking companies on larger orders. We can also ship to P.O. boxes if desired, but that may delay delivery slightly.
If you are searching for a last minute gift, in many instances we can get your product shipped via next day or second-day air the same day! Again, call us toll-free at (888) 851-9088 for air shipping quotes.
Because we know how important it is to have a gift arrive on the correct day, we prefer to take air orders by phone so we can guarantee an item is in stock and will arrive when you need it. We charge only what UPS charges us (our "handling" people get paid by woodpropeller.com).
Damages
Despite our exceptional packaging and mistake-free shipping people, occasionally less perfect people along the way have been know to mistreat our boxes. If this happens, please contact us immediately at 1-888-851-9088 (toll-free), 919-336-3154 (direct), or email woodpropeller@aol.com. Please save the box and all packaging materials until after they have been picked up and inspected by the guilty party. We will send a replacement immediately or issue a refund if you so desire. Please open and inspect all packages within three days of delivery. Unfortunately, our requests for a damage claim if the item is damaged are ignored by the shipper after what they consider a "reasonable amount of time." Sorry, but we can't reimburse for damages discovered weeks or months later.
Return Policy
Order with confidence, as we offer a 30-day money back guarantee on most items we sell. If you're not happy with your purchase for any reason, just call 1-888-851-9088 (toll-free), and we'll give you instructions on how to return your item for a full refund (minus shipping). Unfortunately, on personalized items such as personalized signs, we cannot offer a refund if the mistake was made by the customer, so please double check when ordering! We will replace, at no charge, items that are personalized incorrectly by us.
If you have any questions, please contact us:
1-888-851-9088 (toll-free)
919-336-3154 (direct)
woodpropeller@aol.com
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